Complaints may be made by contacting Bev Phelan at the above address or by e mail bev∂cleverenergyboilers.co.uk.
Gas Safe also operate a complaints procedure and may be contacted on 0800 408 5500 or by visiting www.gassaferegister.co.uk.
Should we be unable to resolve your complaint within 8 weeks you may wish to ask the Financial Ombudsman to look at your complaint in writing to…
Financial Ombudsman Service
Exchange Tower
London
E14 9SR
You can telephone on 0800 023 4567 or email complaint.info∂financial-ombudsman.org.uk.
Further information can be obtained from the Financial Ombudsman Services website at www.financial-ombudsman.org.uk.
Company details
Clever Energy Boilers is a trading name of The Green Deal Factory Limited.
Registered in England and Wales. Company number 07117118.
My wife and I would like to thank you all for the competence and excellent work carried out at our home, from the estimate and the fitter who plumbed in the new boiler, to the electrician who made our programmer work with the boiler, an excellent team of manpower seldom seen with so called professionals.
Thanks Tom for all your patience and time you spent answering all my questions and promptly ringing me back each time and thanks to your office staff always polite and helpful, a big thank you to John and Chris for installing the boiler and all the other jobs, both worked efficiently and cleanly, John was very good explaining everything as he went along.
I am very happy with the service I received. My new boiler has been installed very quickly and hassle free, I would definitely recommend this service.
Rizwan was a very good engineer he was very clean and made the place spotless after he had gone.
Brilliant service from all the team. Thanks. Our old boiler died and from a very reasonable quote to fitting a new one within a couple days. Excellent advice and workmanship too.
My old boiler went kaput, Clever Energy Boilers gave me a great price and fitted my new boiler within 3 days. Very pleased with the work carried out and would not hesitate to recommend to anyone needing a new boiler. A big thank you to both the installation team and the electrical man, both first class.
