The Green Deal Factory Ltd trading as Clever Energy Boilers are Authorised and Regulated by The Financial Conduct Authority. If you are not satisfied with any aspect of our services or products relating to your finance agreement, please tell us about your complaint. You can contact us here.
Privacy Policy
Clever Energy Boilers are committed to protecting the privacy and security of your personal information.
This Privacy Notice describes how we collect and use personal information about you.
This notice does not form part of any agreement or contract and may be updated at any time.
We are a data controller for any personal information that you provide to us. This means that we are responsible for determining how information relating to you is used, stored and shared.
Categories of Personal Data We Process
We will collect, store, and use the following categories of personal information about you:
- Your full name
- Your address
- Your contact details such as phone numbers and email addresses
- Your employment status, salary and homeowner status
Sources of Personal Data
We collect personal information relating to you directly from you.
Lawful Basis for Processing Your Data
We will use your personal information in the following circumstances:
- Where we need to perform the contract we have entered into with you
- Where it is necessary for our legitimate interests or those of a third party and your interests do not override those interests
- To comply with relevant legislation and regulations
Our Purposes for Processing Your Data
- Providing you with the products and services you have ordered
- Providing quotes and payment options when you show interest
- Sending marketing material about our services
- Processing finance applications
Sensitive Personal Data
There may be instances where it is necessary for you to share sensitive personal data with us, such as medical information to meet your requirements.
We will only collect this with your explicit consent and will clearly explain how it will be used and shared.
Use of Cookies
We may use cookies to gather information about your computer and interests to improve our website and marketing.
Cookies do not identify you personally and contain no personal information.
Who Has Access to Your Data
We may share your data with third parties where necessary, including:
- Service providers
- Business partners
- Regulators
- Finance lenders (if you apply for finance)
All third parties are required to handle your data securely and lawfully.
Security of Your Data
We have implemented appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.
We will notify you and relevant authorities if a data breach occurs where required by law.
Data Retention
We only retain personal data for as long as necessary to fulfil legal and contractual obligations.
Retention is based on data sensitivity, purpose, and legal requirements.
Your Rights
You have the right to:
- Access and request a copy of your data
- Request correction of inaccurate data
- Request deletion of your data in certain circumstances
- Object to processing based on legitimate interests
- Restrict processing in certain situations
- Request data portability where applicable
If you believe your rights have been breached, you can contact the Information Commissioner’s Office:
https://ico.org.uk/
Automated Decision-Making
We do not carry out automated decision-making or profiling.
Changes to This Privacy Notice
We may update this policy at any time. You can request the latest version by contacting us.
Contact us
If you have any questions about this privacy policy, please contact us.
Phone: 0330 055 2210
Email: info@cleverenergyboilers.co.uk
Head Office:
16 York House, Wool Gate
Cottingley Business Park
Cottingley, Bingley
West Yorkshire, BD16 1PE